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Privacy policy

Privacy Policy for My City

Last Updated: 30/1/2025

Thank you for using the My City app. We care about your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your data when you use the app.

1. Data Collection

We may collect different types of information, including:

  • Personal Information: Such as name, phone number, and email address when registering or using certain features.
  • Non-Personal Information: Such as device data, IP address, and browser type.
  • Geolocation Data: If permitted, for features that rely on location tracking.

2. Use of Information

We use the collected information to:

  • Improve app services and personalize user experience.
  • Provide technical support and respond to inquiries.
  • Send notifications and service-related alerts.
  • Enhance security and prevent fraud.

3. Information Sharing

We do not sell or rent your personal data to third parties. However, we may share some information with:

  • Service Providers: Who help us operate and improve the app.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Data Protection

We implement security measures to protect your data from unauthorized access, modification, disclosure, or destruction. However, we cannot guarantee absolute security, so you are responsible for safeguarding your login credentials.

5. Cookies

The app may use cookies to enhance user experience and analyze usage behavior. You can adjust your browser settings to refuse cookies, but this may affect some app functions.

6. User Rights

You have the right to:

  • Access, modify, or request deletion of your personal data.
  • Disable geolocation data collection through device settings.
  • Opt out of promotional notifications at any time.

7. Policy Updates

We may update this policy from time to time and will notify you of any significant changes. We encourage you to review this page regularly for the latest updates.

8. Contact Us

If you have any questions about this privacy policy, you can contact us via email at contact@plana.company or through the support page within the app.

By using the My City app, you agree to this privacy policy.